Shipping

Australian Domestic Standard Post:

All orders are packed and sent via Australia Post with the inclusion of a tracking number. Australia Post advises delivery in 2 or more business days after posting. 

Covers all of Australia.

Sending to the same state:

Metro - up to 2 business days

Country - up to 5 business days

 

Sending interstate:

Metro - up to 3-6 business days, depending on lodgement and destination points. For more visit Australia Post.

 

Australian Domestic Express Post:  

Covers 80% of Australian business addresses, private addresses and Post Office Boxes.

Service operates between all capital cities (except Darwin and in Perth CBD only) and some major centres. Outside metropolitan areas guaranteed service is to and from townships only.

If your item is for an address outside the Express Post network, we'll use the fastest possible transport links, but it won't be covered by our Next Day Guarantee. For more visit Australia Post.

International: 

All orders are packed and sent via Australia Post's International Service with the inclusion of a tracking number. Australia Post advises delivery in 6 or more business days after posting. For more visit Australia Post.

 

Shipping Support and Customer Care: 

If for whatever reason there is an issue with your shipped item such as it never arrived or was lost, please contact us immediately. We will liaison with Australia Post and Courier Drivers to determine the issue and resolve the problem. We are always here to help you, and while sometimes postage and errors are out of our control, we want to go above and beyond and provide the best service possible. It is generally sporadic to have postage errors. 

 

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